What the game sends home

Anonymous play stats (on unless you switch them off)

While you play, the game tells our server, every few minutes:

• how long the game has been running, which map and mode you're on, how far the festival got (the day, whether it reached its end, and its grade), and the most guests it had;
• the game's build, and your machine: operating system, CPU, graphics card and its memory, RAM, screen resolution and the graphics preset;
• how smoothly it ran: the frame rate and how long each simulation step took.

It's tied to a random install ID made by the game on your computer, and, when the game runs through Steam, to a one-way hash of your Steam account number (so we can count players rather than installs). The hash can't be turned back into your Steam ID or name, and the raw ID never leaves your computer.

Crash reports (with the play stats)

When the game hits an error, it sends the error message and where in the game's code it happened, with the same build, machine and map details as above. Your computer's user name is taken out of any file paths first.

Feedback (only when you press SEND)

The in-game FEEDBACK panel (the pause menu, PREFERENCES, or F9) sends what you type, the category you picked, the Discord name if you gave one, a screenshot of the game if you left ATTACH SCREENSHOT on, the details above (build, machine, map, festival day, the tool in your hand) and the game's last few log lines. In a festival, ATTACH SAVE also sends a save of the festival you're playing (your site, your lineup and the festival-goers in it, nothing else from your computer), so we can load it and see the problem; switch it off to leave it out. Nothing is sent until you press SEND.

Community events (only when you schedule one)

If you schedule a festival from the game (HOST THIS FESTIVAL), it is published on wookland.com/events: its name and description, your host name (the one you type, not your Steam name), the map, the date and window, the guest limit, the room key while it is live, and the scorecard when it ends. We also keep the anonymous player id and install id the play stats use, so we can limit how many events one player makes and block a host who breaks the rules. Event text goes through a word filter and can be reported by anyone; three reports hide it until we have looked. Clicking “I’m going” on the website sends only a random number your browser made up (kept in this browser’s local storage) so a click counts once; there is no account, name or email, and no IP address is stored. Events and results are kept for as long as the leaderboard is up; ask us to remove yours any time.

Published festivals (only when you press PUBLISH TO WOOKLAND.COM)

A festival's website in the game has a PUBLISH TO WOOKLAND.COM button. Press it and that website goes up on wookland.com/festivals for anyone to see: the text its pages show (the festival's name, dates, poster, lineup, stages, passes and prices, shuttles, the forecast) and a photo of your festival taken from the game's camera as you press it. A festival on a real-world site you surveyed yourself (ANYWHERE) is published without its coordinates. Your save is never sent. With it we keep the install ID and the anonymous player hash described above, the game's build, and a secret the game made on your computer so that only you can update or unpublish the page. Festival text goes through a word filter, and we may hide or remove any festival, or stop someone publishing. UNPUBLISH in the game takes the page and its photo down at once; it stays up until then. No IP address is stored for publishing.

Anyone viewing a festival page can press REPORT THIS FESTIVAL. We keep the reason you pick, your optional note (300 characters), the time, and a keyed one-way hash of your IP address (not the address), only so that one person counts once: a festival that three different people report is hidden until we have looked. Reports are read by the people making Wookland, and are deleted with the festival.

What it never sends

Your name, email, Steam ID or Steam name, your friends, your files, what you type anywhere else, or anything from outside the game. The stats server doesn't log or keep your IP address (it's used for a few minutes, in memory, to stop spam). No ads, no third-party analytics, nothing sold or shared: the reports go to our own server and only the people making Wookland read them.

Switching it off

Main menu > PREFERENCES > PLAY STATS: OFF (the FEEDBACK panel has the same switch). The game then sends no play stats and no crash reports, and deletes any it hadn't sent yet. Feedback still works when you choose to send it.

Want what you've sent deleted? Contact us with your install ID: it's on the bottom line of the FEEDBACK panel.

How long we keep it

Play sessions are kept to count players and play time per build. Crash reports are trimmed to the latest few of each kind. Feedback, its screenshot and its save are kept until we've dealt with it. Everything lives on our own server, with daily backups kept for a week.